Are you looking for an efficient and comprehensive solution to streamline your hospital's beside ordering process? Look no further! Our tablet-based system is specifically designed to meet the unique needs of hospital ordering, helping you save both time and money. We've worked with both catering and hospital partners to create a fully customised solution that eliminates paperwork, reduces errors, and increases accuracy. Sign up today and get the most out of your hospital's ordering system!

Plan, Execute, Improve with Medicater:

Medicater is an innovative hospital catering system that can help streamline the catering process. It works in three steps: Plan, Execute, and Improve. The Plan phase provides recipes, menu cycles, and inventory management to help you plan your catering needs. The Execute phase utilises a bedside ordering system to save time and increase efficiency. The Improve phase provides a customer satisfaction tool to get feedback and make sure every order is up to your standards. With Medicater, hospitals can save time and money while providing excellent catering services.

The benefits:

How it works

Plan:

The Medicater system is designed to make managing recipes, meal cycles, and inventory easier than ever. Our systems allow you to create recipes, allocate them to specific hospitals, and plan out meal cycles. This makes it simple to manage stock requirements and on-hand inventory, saving you time, energy, and resources. With our systems, you can be sure that you'll always have the ingredients you need to create delicious meals for your clients.

Benefits of the Planning phase:

1. Improved efficiency: Great recipe planning and inventory management can help reduce the time it takes to plan menus and order ingredients, resulting in a more efficient operation.

2. Cost savings: Carefully managing recipes and inventories helps to ensure that ingredients are ordered in the right quantities, resulting in fewer food waste and cost savings.

3. Better food quality: When recipes are planned and inventories are managed, chefs are able to work with the freshest ingredients, resulting in better food quality.

4. Higher customer satisfaction: With great recipe planning and inventory management, customers will be provided with consistent, high-quality meals, leading to higher levels of customer satisfaction.

5. Greater flexibility: Having a well-planned and managed inventory allows chefs to be more flexible with menu choices, allowing them to create unique dishes while still meeting customer expectations.

Execute:

Medicater is designed to streamline the bedside order taking process and minimise hostess errors. With a simple and intuitive user experience, Medicater puts the power of ordering in the hands of patients. The system provides real time updates to the kitchen so they can quickly identify and address any issues that may arise. With Medicater, you can be sure that orders will be taken quickly and accurately, helping to improve patient satisfaction and care.

Benefits of the Execution phase:

1. Increased efficiency and accuracy in ordering processes: With a tablet based bedside ordering system, orders can be quickly and easily inputted and processed with less room for human error.

2. Improved communication between the hospital and catering company: Having a tablet based ordering system in place can ensure that both the hospital and catering company are always on the same page and that orders are delivered in a timely manner.

3. Reduced costs: By streamlining the ordering process, a tablet based bedside ordering system can help to reduce costs associated with manual order entry.

4. Enhanced patient satisfaction: With a tablet based bedside ordering system, patients are able to quickly and easily order their meals in the comfort of their own beds, resulting in improved patient satisfaction.

5. Improved data collection: A tablet based bedside ordering system can provide valuable data about patient preferences and meal patterns, helping the hospital and catering company to better meet the needs of their customers.

Improve:

At Medicater, we understand the importance of customer feedback. We believe it is essential for customers to be able to give feedback on the catering service they receive and for the catering company to be able to respond to the feedback and make decisions to improve their services where possible. By providing customers with a feedback tool, we can help to ensure that the catering services are always improving and meeting the needs of the patient.

Benefits of the Improved phase:

1.Improved customer service: With Medicater’s customer feedback tool, hospitals and catering companies can quickly identify and address customer complaints, as well as take steps to improve their services.

2. Increased customer loyalty: Patients will appreciate being heard and knowing that their opinions are valued and taken into account. This could lead to increased loyalty for the hospital or catering company.

3. Data-driven insights: Patient feedback tools provide valuable data-driven insights into how Patients are using and responding to the food and catering service. This information can be used to make improvements or adjustments to better meet patient needs.

4. Improved efficiency: By focusing on patient feedback, hospitals and catering companies can make better decisions that help them become more efficient and productive.

5. Enhanced patient engagement: A patient feedback tool allows hospitals and catering companies to engage with their patient on a more personal level. This can help build relationships and increase customer satisfaction.