Our Clients
Trusted by leading healthcare organisations
Working with hospitals and caterers across South Africa to transform bedside ordering.
Hospitals
Caterers
Tablet-based bedside ordering designed specifically for hospitals — eliminating paperwork, reducing errors, and increasing accuracy for hospitals, caterers, and patients alike.
Medicater is an innovative hospital catering system that helps streamline the entire catering process in three intuitive phases — saving time and money while delivering excellent service.
Create recipes, build meal cycles, and manage inventory — so you always have the right ingredients to deliver great meals on time, every time.
Tablet-based bedside ordering puts the power in patients' hands with real-time kitchen updates and minimal hostess error.
Gather patient feedback, identify trends, and make data-driven decisions to continuously improve catering quality and patient satisfaction.
Medicater delivers real, measurable value to hospitals, caterers, and patients simultaneously.
The Medicater system makes managing recipes, meal cycles, and inventory easier than ever. Create recipes, allocate them to specific hospitals, and plan out meal cycles. Manage stock requirements and on-hand inventory — saving you time, energy, and resources while ensuring the freshest ingredients.
Recipe planning and inventory management reduces time spent on menus and ordering.
Ordering ingredients in the right quantities reduces food waste and lowers costs.
Chefs work with the freshest ingredients, ensuring consistently high-quality meals.
Well-managed inventory lets chefs create unique dishes while meeting dietary expectations.
Consistent, high-quality meals lead to higher levels of patient satisfaction.
Medicater streamlines the bedside order-taking process and minimises hostess errors. With a simple and intuitive user experience, Medicater puts the power of ordering in patients' hands. The system provides real-time kitchen updates so staff can quickly identify and address any issues.
Tablet-based entry processes orders with significantly less room for human error.
Hospitals and caterers always share the same up-to-date order information.
Streamlining the ordering process reduces costs linked to manual entry and reprints.
Patients order meals comfortably from bed, improving their overall care experience.
Valuable data on patient preferences helps hospitals and caterers better meet needs.
At Medicater, we understand the importance of customer feedback. The system enables patients to give feedback on the catering service they receive, and gives catering companies the tools to respond and continuously improve — ensuring every order meets the highest standards.
Quickly identify and address complaints to continuously raise service quality.
Patients who feel heard are more satisfied and loyal to the hospital's care.
Analytics reveal how patients respond to food and service so you can act on it.
Patient feedback helps make better decisions and improve operational productivity.
Personal-level feedback builds relationships between patients and catering teams.
Working with hospitals and caterers across South Africa to transform bedside ordering.
We look forward to helping you empower your establishment with a smarter, paperless ordering experience. Get in touch today.